Thank you for choosing Arushi Publications for your literary needs. Below is our Shipping Policy to provide you with information on how we process and deliver your orders:

1. Order Processing:

Orders are typically processed within 1-2 business days after payment confirmation. Any orders placed on weekends or public holidays will be processed on the following business day.

2. Shipping Methods:

We offer standard and expedited shipping options. Standard shipping generally takes 5-7 business days, while expedited shipping may take 2-4 business days.

3. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping method selected during checkout. Customers can view shipping costs before finalizing their purchase.

4. International Shipping:

Arushi Publications currently ships to selected international destinations. International shipping fees and delivery times vary based on the destination.

5. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. Customers can track their orders through our website or the provided carrier’s tracking service.

6. Delivery Issues:

In the rare event of delivery issues or delays, please contact our customer support team at info.arushipublications@gmail.com. We will promptly assist in resolving any concerns.

7. Incomplete or Incorrect Addresses:

Customers are responsible for providing accurate shipping information. Arushi Publications is not liable for orders shipped to incomplete or incorrect addresses.

8. Returns and Refunds:

Please refer to our Returns and Refunds Policy for information on returning items and eligibility for refunds.

9. Lost or Damaged Items:

In the event of lost or damaged items during shipping, please contact our customer support team immediately, providing relevant details and photographs, if possible.

10. Contact Information:

 For any questions or concerns regarding our Shipping Policy, please contact us at info.arushipublications@gmail.com.

Arushi Publications aims to provide a seamless and reliable shipping experience for our valued customers. We appreciate your trust in us for your literary pursuits.